Frequently Asked Questions

Find answers to common questions about our packaging, assembly, and fulfilment services. We've compiled these FAQs to help you better understand how we can support your business needs.

General Questions

What services does Outsource Packaging provide?

We provide a comprehensive range of packaging and fulfilment services including:

• Contract packaging and assembly
• Product filling and labelling
• Shrink wrapping and packaging
• Warehousing and storage
• Pick & pack services
• Distribution and delivery
• Beauty and cosmetic product packaging

Where are you located?

We are located at Unit 4, 167 Westall Road, Clayton South, Victoria 3169, Australia.

What are your operating hours?

Monday - Friday: 9 am - 5 pm
Weekends - Closed

What industries do you serve?

We service a wide range of industries including:

• Cosmetics and beauty
• Food and beverages
• Aromatherapy and essential oils
• Health and wellness
• Pharmaceuticals
• Publishing and printing
• Consumer products

Services & Capabilities

What is your filling capacity?

Our batch sizes vary up to 5,000 units. We can handle:

• Fill sizes from 5mL to 1,000mL for liquids
• Powder filling up to 400gm
• Low to medium viscous products
• Liquid and water-based products
• Essential oils using specialised Peristaltic filling machines

What type of packaging materials can you work with?

We work with various packaging materials including:

• Plastic and glass bottles
• Jars and tubs
• Containers
• Tottles
• Pouches
• Vials
• Custom packaging solutions

Do you provide storage facilities?

Yes, we have a 25,000-square-foot factory in Clayton South with facilities for both short-term and long-term pallet storage.

What delivery options do you offer?

We offer multiple delivery options including:

• Metro Melbourne deliveries
• Interstate freight
• Australia Post services
• Direct courier services
• Pallet rate-based transport

Process & Quality

How do you ensure quality control?

We maintain high-quality standards through:

• Meticulous planning and execution
• Attention to detail
• Professional staff training
• Quality checks at every stage
• Commitment to customer satisfaction

Can you handle time-sensitive projects?

Yes, we specialise in meeting tight deadlines and handling time-sensitive projects. Quick turnaround is one of our core values.

Do you offer batch coding and labelling?

Yes, we provide:

• Batch coding using inkjet coders
• Expiry date coding
• Various labelling options (wrap-around, two-sided, bottom, and top)
• Tamper-evident sealing
• Shrink sleeving

Business & Orders

How do I get a quote for your services?

You can contact us through:

• Phone: (03) 85213480
• Email: pjoseph@outsourcepackaging.com.au

Do you have minimum order quantities?

Please contact us to discuss your specific requirements. We're flexible and can accommodate various project sizes.

Can you help with custom packaging solutions?

Yes, we can assess your packaging requirements and suggest the best solutions for your specific needs. We can also assist with supplier details for containers or packaging to suit your product.

Do you offer assembly services for promotional campaigns?

Yes, we handle assembly for:

• Special offer packs
• Public relations campaigns
• Giveaways
• Events
• Gift set assembly

Can't find the answer you're looking for? We're here to help with any questions about our services.

Contact Our Team